Scaffolding going up - no notice given & no one knows why?

So scaffolding is going up outside our building. Thank you to the council for letting us residents know. Of course they have not.

The erection of scaffolding is a problem for resdients in that it can effect any insurance you have for the contents of your flat. If you have a break in and the insurance company do not know in advance they may not pay out it may void your policy. So I guess the council are accepting full and all liability in respect of this for any loss a resident suffers.

So I called the Decent Homes contractor, H&F Homes South who told me to speak to the Repairs Department, who told me to call H&F Homes again and ask for the Technical Department. I did ask to speak to our housing officer whoever that is at the moment and was told they wouldn't know about it anyway. The Technical Department are in a meeting. So 4 phone calls so far. I eagerly await to see if they know anything.

I would have thought our housing officer would have knowledge of major works including the erection of scaffolding. You know as it is the estate they are supposed to deal with.

So no communitcation internally and externally to us the residents.

I though "putting residents first" was the new ethos. Clearly it has yet to get off the ground.