Well the nightmare, that was just a kitchen to be done under the Decent Homes Project is all but done.
The workmen we dealt with, those actually doing the work, were pleasant & helpful. Pat their supervisor has been great and a pleasure to deal with. Bringing common sense to into the equation.
The Relationship Managers were also good to deal with.
We did have an issue with one person and this is from where most of our problems eminated. Oir plan done many months ago (last year in fact) and following an agreement from Balfour that it would be redone for all tenants (they forgot us). Was wrong as it hadn't factored in the fact the space would be smaller given conduits & pipes.
I thought having thoroughly agreed and understood all that was going to happen well in advance of the project would have left us with an easy time of it. Clearly wrong.
This such a shame as our bathroom, done last year was such a success.
Hope yours goes well.
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