Decent Homes has started with us. (Week 2)

Week two of "Decent Homes" has started. I would like to say we have been looking forward to this however the upheaval has been great.

I would like to say that the experience has been as good as when the current contractor undertook the upgrade to our bathroom. However as time goes on, the stress & level of frustration grows.

There seems to me a major communication problem. Loads of managers that come round and talk to you about issues but this doesn't translate to the expectations they set being delivered. It is very much an excerise in passification. There seems to be a "wall of silence" between the managers and the workmen, who do work hard when they are in.

I have tried hard to be patient but the "attitude" of one of the people we deal with is lets say very poor and actually does more harm than good. I don't want this person in our home again.

We had a plan. Seemingly not worth the paper is was printed on. OUr involvment should be minimal the only thing left to be sorted out was the electrical points - nightmare. Every step is a battle.

Such is the level of dissatisfaction thus far I feel I need to share it and make others aware.

They seem to completely ignore the fact this is OUR HOME. As we have disabilities we are home during the day. Don't get me started about the dirt & cleaning!

Thus far & not a fault of the contractor. People that expected to have showers fitted so they had the choice of a bath or shower. Are having the shower fitted but the bracket is just above the bath and they are not fitting the typical shower pole to allow you to stand and shower. This was a change by the council but seemed not to have been relayed to the tenants.

Thus far we have had to replace one electrical item as when they were in last week the power kept switching off. By which I mean whenever the workman turned on his tools ALL the power in the flat would trip. It must have done so at least 30+ times during the day.

I would be interested to hear about your issues email me at enquiry@fulhamresident.com or add a comment to the post.

You maybe interested in this story about some of the construction companies employed to undertake the Decent Homes Project.

Building firms 'rigged contracts' - from BBC News.

OFT issues statement of objections against 112 construction companies - from the Office for Fair Trading.