So what are the contractors like when doing work in my flat.

It stuck me that we have had Balfour undertake some Decent Homes work in our flat. Though they very much saved the day. Here is the story -


We have had our bathroom done already. Initially the contractor (not Balfour) appointed by the council was really bad. The agreed plan of work was ignored. The workmanship questionable.Even though I asked him to leave. The council did nothing. After an hour of initially asking him to leave I told him I was going to call the Police and have him removed. Then the council started to act.

Then the council decided to use Balfour Beatty to complete the work, as they were appointed to do the Decent Homes work.

Our experience of having Balfour in our home is a very positive one. The team are very friendly, understanding and hard working. The standard of work is very high. They are very aware they are in your home.

They had to undo much of the work of the previous work and start afresh. Though we were told two weeks. It was completed before time. Often there were many different skills working along side to get the work done.

The team we had would be welcome to undertake any works in our flat, even with all the disruption, they actually relieved much of the stress.

When it comes time to have the Kitchen & rewiring done. We hope the same team come back.