I have edited the response as it is unfair to name council individuals.
How not to deal with a complaint.
Click on image to enlarge.
My initial letter.
The H&F Homes response - not even our housing office ????
My escalation - any wonder?
Monday, 4 August 2008
So I complained about the bushes (again) & other issues.
You will note that even though we are supposed to have our own Estate Housing Officer now, this compaint was not even handled in our local office at Fulham Town Hall.
I have edited the response as it is unfair to name council individuals.
How not to deal with a complaint.
Click on image to enlarge.
My initial letter.
The H&F Homes response - not even our housing office ????
My escalation - any wonder?
I have edited the response as it is unfair to name council individuals.
How not to deal with a complaint.
Click on image to enlarge.
My initial letter.
The H&F Homes response - not even our housing office ????
My escalation - any wonder?
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