1. Over the last few months I have had to report our overflowing bin to just be emptied as this system of weekly collection is going awry - AGAIN for the up-tenth time.
2. I am fed up with the building entrance looking like a tip with ORANGE BAGS filling the bin and being left around it.
3. This encourages fly-tipping, as I write there is a pint of semi-skimmed milk on the bin, two cardboard boxes & a plank at the side of it.
4. I have GIVEN UP asking for a KEY for the recycling bin as after almost A YEAR of ASKING for one - this seems an impossible thing for you to organise. I cannot use the bin when it is locked.
5. This is the FINAL STRAW. On Monday, we had a collection for the 1st time in 2 weeks. The caretaker knocked on my door with an envelope addressed to me asking why I had left my recycling outside the bin, especially as I had always complained about it. I explained to him that I had placed my recycling in the bin the Tuesday before and had another black bag of recycling waiting for the bin to be emptied. As explained I have facilitated my recycling by having a 50l bin in my kitchen which takes black bags. I told him that the bin had been overflowing with ORANGE BAGS with 4 ORANGE BAGS left, 2 either side all over the weekend and to CHECK with the caretaker who was on the estate at the weekend to confirm what I was saying. I went down to the front entrance with the caretaker to find my two recycling black bags outside, which I identified to him. He then presented me with another black bag of recycling which was not mind. It then became apparent that whoever is doing the rounds to collect the recycling has been taking out black bags assuming they are domestic waste. Clearly NO ONE had COMMUNICATED with them that estate recycling has no 'code' for the type of bag to be used, it varies from carrier bags etc.... . Of course they had TAKEN all the ORANGE bags which are supposed to be left out on the street by OFF ESTATE RESIDENTS.
I have enough to deal with, and frankly, historically you have done nothing that has made a difference to this problem.
The bin is currently locked so I cannot dispose of my rubbish as I cannot get a full 50l black bag in through the "cleverly" designed pizza box slot.
You can treat this as a complaint but my expectation is that nothing will be done nor achieved, lets be frank it is beyond the council to organise and implement a solution here.
Until such time as you can demonstrate and facilitate as originally promised, residents being able to dispose of their recycling in a tidy & safe manner I shall simply go back to using the domestic waste bin. I am not going to contribute to the recycling rubbish obstacles etc... anymore.
I have copied in South Fulham Housing Management though expecting a response has longer odds than potentially winning the National Lottery. They NEVER respond.
Body of email sent to my local councillors in Town Ward & various departments within the council responsible.
A letter from the council apologising for the delay in response and that a "full investigation" is underway. I look for the action plan in dealing with this years old problem but I am not, based on experience, sure they will actually do anything.
